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F.A.Q.'s

  • Why should I buy a Design Collection?
    Our Collections offer curated material and product selections based on different style types. So, rather than needing to choose every single overwhelming detail, all you need to decide is what your style preference is. Our design professionals compiled a list of everything you’ll need to transform your space.
  • Which Design Collection do I choose?
    Each Curated Collection has its own personality! Which one speaks to you?
  • What do I get when I purchase a design Collection?
    A shopping list with images, technical specifications and direct links to the following products: Kitchen ​Cabinets, Countertops, and Hardware Paint, Backsplash, Grout, and Flooring Plumbing Fixtures (including Faucets and Sink) ​ Chandelier and Pendant Lights Bathrooms Cabinets, Countertops, and Hardware Paint​, Tile and Grout (including Bathroom Floor, Shower Walls and Floor and Accents) Plumbing Fixtures (including Faucets, Sink, Shower Drain, Tub, and Toilet) ​ Chandelier and Vanity Light​ Medicine Cabinet and Mirror​ Towel Bars, Rings, Toilet Paper Holder, Grab Bars and Robe Hook
  • How do I get my Design Collection?
    Magic!... just kidding! Following your purchase, you’ll receive an email with a link to your Shopping List (Including the brand, size, color, and direct link for each of the products) We recommend that you download the shopping list link to your files as soon as you receive the email. We don't want it to get lost!
  • What if I lose the email with the link to view my Design Collection Specifications?
    Contact us with the email that was used for purchasing your collection and we’ll send you a new one.
  • How do I use my Design Collection Shopping List?
    You can either: Follow links provided to buy the products directly from the third-party box-store website OR Simply hand the Spec list to your contractor to buy the quantity necessary to fill your space. Before you purchase, full disclosure - you will need to know the square footage of your space to know how much countertop, tile, flooring, etc. to you need to order. If this task feels daunting, it's probably best to go the contractor route, and let the experts handle everything!
  • What if a product is out of stock?
    The products within our Design Collections are subject to change based on their third-party availability, but don’t worry we’ve got you covered! One of the benefits of buying our curated collections is that we are constantly keeping track of what is available and making product updates as necessary, keeping within the design aesthetic. The Shopping List links are evergreen!
  • What is the refund policy?
    We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download, we generally offer no refunds. If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request. Refund requests made after you have downloaded our product are handled on a case-by-case basis and are issued at our sole discretion. Refund requests if any must be made within (30) days of your original purchase. Specifications provided are for informational purposes only. Furniture, accessories, and décor information are not included. Not all products listed may be in stock. Residential Reflections does not guarantee product availability and is not responsible for any product, its performance or warranty. Your purchase of one of our products constitutes our granting to you of a non-exclusive, non-transferable license to access that product for the purpose of your own storage, retention and reference, and print or convert the product for your own storage, retention and reference. You agree that under no circumstances shall you use, or permit to be used, any product other than for the aforesaid purpose. You shall not copy, re-sell, sublicense, rent out, share or otherwise distribute any of our products, whether modified or not, to any third party. You are strictly forbidden to use products for commercial or for-profit use. For other uses you need to obtain permission from the rights-holder(s). You agree not to use any of our products in a way which might be detrimental to us or damage our reputation.
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